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The player from the United Kingdom manufactured a few deposits, confirmed his account, and won ??900. Immediately after requesting a withdrawal of £1300, his account was shut for verification, and no updates were offered for 2 times. The participant verified that each one asked for files were despatched and confirmed.
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Regardless of the verification, the account remained closed, and the player ongoing to obtain marketing e-mails. The casino decided to refund the player's deposits (£240) but didn't offer an evidence for withholding the remaining balance. The problem was fixed once the participant verified receipt in the refunded amount of money.
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Our casino assessment rests greatly on player grievances, since they provide us precious details about the problems professional by gamers the as well as casinos' way of putting matters right.
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